Due to delays with customs the slippers did not arrive for well over a month after ordering, so they didn’t arrive in time for Christmas. I was impressed that my email inquiry about my order was promptly answered. The slippers are nicely made but despite ordering a size up from normal, they are too small, which is disappointing.
These slippers are extremely comfortable and great quality. Only took a couple days and they molded to my feet. Will order another pair soon for family member.